Contact
This page is for general administrative inquiries and referral coordination only. Clinical information should not be submitted through this page.
All evaluation requests are first reviewed that a brief structured intake screening to determine the appropriate level of service and insurance/ private-pay pathway.
How to Reach the Practice
Phone
(515) 220-2747
Please leave your name, a call-back number, and a brief reason for your call. For your privacy, do not include any personal health information (PHI) in voicemail messages.
Calls are typically returned within 1–2 business days.
info@tworiversneuropsych.com
Email is used for administrative inquiries only (e.g., services offered, referral process, fees, or required materials).
Please do not send PHI by email.
Clinical information is collected only through the practice’s secure intake process after referral review and scheduling.
For Patients and Families
This practice operates primarily on a structured referral and intake system. All inquiries undergo a screening call to:
Clarify the presenting question
Determine the appropriate level of evaluation
Review insurance or private-pay options
Ensure the service is a good clinical fit
Service tiers include:
Tier 1: Diagnostic Consultation Evaluation
Tier 2: Comprehensive Neuropsychological Evaluation
For more information on services, evaluation types, and what to expect, please visit the For Patients page.
General administrative questions may also be directed to the practice using the contact information above.
Requests for appointments, clinical questions, and submission of records occur only after intake review and scheduling.
For Referring Providers
Referrals are welcomed from healthcare providers, schools, attorneys, and other professionals.
For detailed information regarding:
Referral criteria
Required documentation
Insurance and fee structure
Anticipated timelines
please visit the Referrals page.
Referring clinicians may contact the practice for administrative coordination or clarification of the referral process.
Clinical records should be transmitted only through secure methods, as outlined on the Referrals page.
Privacy and Appropriate Use of This Page
To protect patient privacy and comply with HIPAA:
This Contact page is not intended for clinical communication.
Please do not submit diagnoses, symptoms, test results, treatment histories, or other PHI through voicemail, email, or other unsecured means.
Secure intake forms and record submission are provided only after referral review and scheduling.
For additional information, please review the practice’s Notice of Privacy Practices.
Emergencies and Urgent Concerns
This practice does not provide emergency or crisis services.
If you are experiencing a medical or psychiatric emergency, call 911.
If you are in emotional distress or crisis, call or text 988, the Suicide & Crisis Lifeline (available 24/7).
Messages sent through this page are not monitored continuously and should not be used for urgent matters.
Contact Form
Request a Screening Call or General Inquiry
Thank you for contacting Two Rivers Neuropsychology. This form is for general inquiries, administrative questions, and scheduling inquiries only. Do not include personal health information (PHI) (diagnoses, test results, symptoms, or treatment history). Clinical information is collected only after intake review and secure scheduling.
We will review your submission and return your call within 1–2 business days.
Before submitting an inquiry, please review our Financial Policies & Common Questions to ensure our practice model aligns with your needs.
Location
6165 NW 86th St., Ste 209
Johnston, IA 50131
Hours
Monday–Friday
By appointment only
Phone
(515) 220-2747
Fax
(515) 335-0247
Driving Directions
Two Rivers Neuropsychology is located in the Regus Foxboro Square office building at 6165 NW 86th St. in Johnston, IA in a highly accessible low-rise building with elevator and stair access to the second floor suite.
The office is easy to access from Interstates 80/ 35. From the highway, follow these directions from 86th Street into the office park:
Turn right onto Crescent Drive (approx 377 ft)
Turn left onto Dover Park and follow the road/ parking lot. The office building will be on your left. Park directly in front of the Regus signage.
The front desk will buzz you in at the door.
“Her [Dr. Rivers’s] report writing is thorough and she is sought after by… counselors for the thoroughness and clarity of her feedback.”
— John Barton, PhD. ABPP